On the Ground at ACHCA 2025 Convention & Expo: What Senior Care Leaders Are Really Talking About

At the ACHCA 2025 Convention & Expo, our team had the chance to connect directly with leaders from across the senior care continuum—skilled nursing, post-acute care, and assisted living. The conversations were refreshingly candid and focused on what really matters: delivering better care with better tools.

One theme stood out across the conversations—data. How to make it more useful, how to access it in real time, and how AI can help turn it into action. Leaders are thinking less about big, abstract innovations and more about practical ways to reduce complexity, support their teams, and improve outcomes.

Turning data into action

While the importance of data isn’t new, what stood out at the event was the shift in how senior care leaders are approaching it. It’s no longer just about collecting data—it’s about using it to drive real-time decisions, streamline operations, and better support care teams.

For instance, while most facilities have dashboards for data analytics in place, many still feel like they’re drowning in data with no clear path to action. The demand isn’t for more reports—it’s for smarter, faster, and more focused insights that can drive daily and strategic decisions.

The role of AI in unlocking value from data

There is also a strong interest in how AI can support better use of data and how it can be leveraged to:

• Summarize complex reports or dashboards into executive-ready narratives
• Help staff interact with data using plain language questions
• Automate routine reporting or documentation to save time

GenAI represents a way to reduce the cognitive load on staff, especially in clinical and administrative roles where burnout is high.

When paired with a secure and well-integrated data foundation, AI can offer real-time support without adding friction.

Our approach to these challenges

We help senior care organizations consolidate and make sense of their data through a modern, unified solution that brings together inputs from multiple data sources like EHR, ERP, HR, financials, and more. From this foundation, we deliver tailored insights that support:

• Financial management: from unit-level cost tracking to firm-wide strategic planning
• Care and quality oversight: monitoring for falls, wounds, psychotropic usage, and readmissions
• Operational efficiency: insights into staffing ratios, compliance issues, and resident well-being programs
• Workforce analytics: hiring intelligence, turnover analysis, compensation metrics

Advancing further with GenAI

Our AI capabilities are designed to make data more usable and accessible across roles.

• AI-generated shift summaries to improve handovers
• Narrative summaries of dashboards and KPIs to help leaders focus on what matters
• Conversational Q&A interfaces for data exploration
• Automated reporting and documentation assistance

All of this is built with strong security practices, including RBAC and IAM, to protect sensitive health and workforce data.

The path forward

The event made one thing clear: senior care leaders are ready to move from reactive decision-making to proactive planning—and data and AI are central to that transformation. We’re excited to support this shift and continue partnering with organizations on their journey toward more intelligent, efficient, and resident-centered care.

Learn more about our data solutions

Explore insights from our team

Whether you’re just starting your data journey or looking to take the next step, we’d love to connect.